An Automated Arrivals Console was installed to alleviate queues at the front desk. It is very easy to use and saves time for you and the receptionists. “Arrive” yourself by entering your date of birth details – remember to read the screen carefully and to answer all the questions. This can be used for doctor, nurse and phlebotomy appointments.
Disease Management Clinics
There are several clinics specially for looking after patients with ongoing conditions such as heart disease, diabetes, high blood pressure, asthma and other breathing conditions. You will be sent an appointment to attend if it’s appropriate, but if you feel you need to be seen beforehand, this can usually be arranged.
We are able to perform a variety of investigations within the surgery including:
Blood and urine tests
Electrocardiograms (ECGs, heart tracings)
Spirometry (lung function tests)
Pregnancy tests (when there is a medical reason to find out)
Please note: You will be contacted if your results are unusual.
Dr Ding is trained and experienced in performing minor surgery including the removal of skin lesions, joint injections and cryotherapy (treating skin lesions with liquid nitrogen). These appointments are limited so there is usually a waiting list.
Child Health Surveillance Services
Working alongside the Health Visiting team, Child Health Surveillance at Bursledon Surgery includes a programme of checks and immunisations.
The following services are available at Bursledon Surgery
- Contraceptive advice
- Oral contraception with appropriate medical assessment
- Depot and implant contraception
- How to obtain an Intrauterine device (IUD)
- Access to sterilisation services
- Counselling and referral in case of unplanned pregnancy
- Advice about sexual health and referral where appropriate to specialist services
- Emergency Contraception
Working alongside the Midwifery team, Maternity Services at Bursledon Surgery includes a programme of checks and immunisations for mum and baby.
Dressings can be done by the nurses and healthcare assistants. We also run clinics for the management of leg ulcers.
Access To Medical Records
If you require copies of records we are entitled to charge you a fee. Your records are the property of the Department of Health, and may not leave the premises. Your records are strictly confidential and only staff directly dealing with your care will have sight of them, and then only that which is necessary in order for their duties to be performed. The surgery takes the concept of confidentiality seriously and will not disclose any medical information to anyone, including spouses or other family members, without your clear, usually written, consent. Exceptions to this would be if a court order is obtained requiring the release of information, or if it is perceived that disclosure of information will prevent harm to others. These circumstances are extremely rare.
Health and Social Care Information Centre
A modern information system has been developed, which will make increased use of information from medical records with the intention of improving health services. Please click on the link to take you to NHS Choices website for details
Data Protection Act
We need to hold personal information about you on our computer system and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.
Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.
All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.
In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.
To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent.
You have a right to see your records if you wish. Please ask at reception if you would like further details.